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Covid-19 UPDATE:

PrimeCare is doing all we can to protect our Patients and Drivers while still providing services to those in need of transportation.

• We ARE NOT transporting those diagnosed with Covid-19

• We ARE NOT transporting those exposed to Covid-19

• We ARE NOT transporting those with flu-like symptoms


Why PrimeCare?

There are many reasons why seniors (or those with disabilities) can't travel on their own; frail bodies, recent accidents or surgeries, memory issues, low-vision, medication restrictions, previous strokes or seizures, etc. AND there are many reasons why families either can't make it to them (out of town, stuck at work, scheduling conflicts, etc.) or just won't allow their loved ones to be handled by “strangers.”

     For these reasons we exist.

We are the private and preferred provider of assisted transportation for seniors and patients who want peace of mind. In just a few minutes our services can be arranged by you, family members, care-providers or facilities (nursing homes, churches, hospitals, clinics, etc.).

     Don't be fooled by others who just "market" compassion,

PrimeCare lives it, breathes it, shows it, every day and in every way.

We are in this industry to bring back compassion, care, dignity and respect to those in our care. All of our employees, from Drivers, to Staff, to Owners, are all mission-oriented servants who strive for excellence every day.

Ty Jones
Owner / CEO
Holly Graham
Office Manager

Ty Jones is a servant and long time Memphian. He played collegiate basketball for Freed-Hardeman University, earned his Mechanical Engineering degree from Univ of Memphis. He and wife, Judy, traveled to Zambia for six summers on medical mission trips. Ty enjoys efficiency and working jigsaw puzzles.

Straight out of college, Ty Jones worked as a Product Engineer for Thomas & Betts, awarded 3 design patents.  He then helped National Car Wash, his family-business, grow from 13 to 33 locations, and became the largest family owned in country. Next he ran his own graphic & web design company, Blue Chip Image, for 10 very successful years. Next was Historic Images where he helped grow from 30 sales a day to 300.

In early 2015, Ty formed "For Senior Help, LLC" to start NEMT in Memphis, TN. After a brief stint as a franchisee, PrimeCare was named in 2016. In 4 short years, Ty and his team went from nothing to the largest Private Pay Transportation Provider in Memphis and the Mid-South.

"For we are God's workmanship,
created in Christ Jesus to do good works,
which God prepared in advance for us to do."

- Ephesians 2:10

Holly Graham is the Office Manager for PrimeCare. She directs and coordinates all office related activities, including Payroll, Accounts Receivable, and Accounts Payable, as well as HR, Compliance and Insurance.  Holly holds a BA in Economics from Ole Miss and a MBA from Delta State University. 

"Never believe that a few caring people
can't change the world."

- Margaret Mead

Jeremy 01-19.jpg
Jeremy Copeland
Operations Manager

Jeremy Copeland is the Operations Manager for PrimeCare. He directs Dispatch, Scheduling, Vehicle Maintenance and Driver Training. Prior to PrimeCare, Jeremy managed a large online workforce and before that, manager at GameStop.

Don't give up on your dreams ... Keep Sleeping!



  • Formed in early 2015, we took our first trip on April 14th, 2015

  • 2015 Grew from 3 vehicles to 7 vehicles, becoming the #1 Private-Pay Provider in Memphis

  • 2016 Grew from 7 vehicles to 13 vehicles, added 24/7 coverage and many more Facilities

  • 2017 Solid reputation for Timely and Compassionate service

  • 2018 Best year for Revenues, solid Staff and core group of Drivers

  • 2019 Continuing to add Facilities and focus on Private Pay Clients


This is the MILEstone we just passed!
[[ watch the slideshow for some amazing mileage comparisons ]]


I was completely amazed when I stopped and added it up and I was totally floored when I began to make sense of that distance. I realize others have done far more, but for PrimeCare to cruise past 1.5 million miles of service to those in our community - WOW !!!!!

I am exceptionally proud of my Staff and Drivers and we look forward to many more miles of service and smiles.

driving "only" 500,000 miles is equivalent to...

From the Earth

to the Moon

The Moon is at an average distance of 238,855 miles away from Earth. That is about the width of 30 Earths


Until further notice:

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